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  • Writer's pictureGG Kargo

You have questions, we have the answers! (FAQ)


When is the ideal time to ship?

The ideal time for a Ship depends on various factors – holidays, personal agenda etc… You should try to avoid peak season, if possible (summers and year-end). On a personal level, you should consider the urgency of the Ship, children’s education, and other family priorities. Better planning leads to a stress-free Ship.

How much time does the entire Shipping process take?

How can I cut down my expenses?

What is the right time to begin packing?

How can I choose a reliable Shipping company?

Are there any additional shipping costs and do you offer any other sized box?

When is the payment due and how do you accept payment?

Why is insurance necessary after valuation?

How can I help the Shipping company?

What are "Balikbayan Boxes"

WHAT ARE ALLOWED IN “BALIKBAYAN BOXES”?

HOW OFTEN CAN FILIPINOS RESIDING OR WORKING ABROAD SEND A “BALIKBAYAN BOX” TO THEIR FAMILIES AND RELATIVES IN THE PHILIPPINES?

WHAT IS A CONSOLIDATED DOOR-TO-DOOR SHIPMENT?

WHO IS ALLOWED TO CONSOLIDATE “BALIKBAYAN BOXES” ABROAD?

WHO IS ALLOWED TO RELEASE A CONSOLIDATED DOOR-TO-DOOR SHIPMENTS FROM THE PHILIPPINE BUREAU OF CUSTOMS?

ARE THE “BALIKBAYAN BOXES OPENED BY THE PHILIPPINE CUSTOMS?

WHERE CAN WE CHECK AND VERIFY THE LIST OF LEGITIMATE AND PHILIPPINE SHIPPERS’ BUREAU-ACCREDITED FREIGHT FORWARDERS/BROKERS?

WHO DELIVERS THE “BALIKBAYAN BOXES” TO THE ULTIMATE CONSIGNEES/RECIPIENTS?

WHAT CAUSES THE DELAY/NON-DELIVERY OF THE BOXES TO THEIR ULTIMATE CONSIGNEES?

ARE COMPLETELY-KNOCKED DOWN (CKD) MOTORCYCLES OR PART OF MOTOR VEHICLES (ALSO KNOWN AS CHOP-CHOP MOTORCYCLES OR VEHICLES) THAT ARE FOR PERSONAL USE, ALLOWED IN “BALIKBAYAN” BOXES?


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